Get Started with Crescendo for Box – folder setup guide

Learn how to setup Crescendo Cases and add value to your Box deployment.

With Crescendo, you can create a focused and branded iPad experience with your Box deployment.  

Setting Crescendo up will take minutes and does not require engineering or development!

Organizations can curate specific content libraries used by their mobile workforce, geographically dispersed workers and partners.


Notice: This instruction post is accompanied by Folders Setup Guide Video.


Plan, Create then Curate and Distribute!

Crescendo does not require any engineering or development time.

There are three easy steps to deployment.


Plan your content 
 and content hierarchies in Box.

Create your 
 Crescendo theme/s


Will you copy over existing 
 files and folders, or will 
 you create content? 
 How will content be updated?

Will you have custom folder 
 icons, colors, logos, etc?

Set user access and permission levels on Box. Ensure users have Box accounts and iPad


How to create Crescendo Cases

Crescendo Case is a Box folder that has been marked to be available in Crescendo – with all its subfolders and content.

You may have many folders in your Box account, but only need few of them to be available in Crescendo. Those will be your Crescendo Cases.




Create/name a folder* in the root folder** (All Files) of your Box account.


* You can create multiple Crescendo Cases.

** You can create Crescendo Cases outside of your root folder – ask our support team to activate this option for your license when needed.

Add the tag crescendo to your chosen folder. Alternatively, use [crescendo] as part of your folder description.
You only need to mark the top-level folder – its subfolders and content will be available in Crescendo automatically.


Crescendo Cases are just like any other folders – you can share them, invite collaborators, set permissions, copy, rename etc.

When you invite collaborator to a Crescendo Case, it keeps the crescendo tag or [crescendo] description. Your collaborator do not need to mark it as a Crescendo Case again – it will show up in his Crescendo app automatically.

To create Crescendo Cases you will need a Box account with at least Editor access to organize and tag your folders
. Your collaborators  may use a reduced access permission level (Viewer) that allows only for document viewing and downloading.


3. Proceed to copy, move, or create content within the Crescendo Case in Box. Crescendo supports folder hierarchy and sub-folders of Box. Organize your files as you see fit!

 You are ready!

Congratulations. Your Box Folders are now set up – launch Crescendo on your iPad, login with your Box credentials and your Crescendo Cases will be available in the app.

When you start Crescendo for the first time, it will sync your Case(s) to the device. It may take up to several minutes, depending on your network performance. Once synced, Crescendo will only sync new and updated files.

TIP: By default Crescendo checks for content updates every 15 minutes. If you upload new files to your Crescendo Cases on Box and prefer Crescendo to sync immediately – use two-finger-double-tap gesture in the app. This will force immediate synchronization.

Next step: Create your own Crescendo Theme!

You can easily modify the look and feel of your Crescendo: the background, colors
of various assets, files and folders icons and much more.

Learn how to do it with our Theming Guide

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