Set up OneDrive folders for Crescendo

Learn how to setup your Microsoft OneDrive folders to work with Crescendo. You can create a focused and branded experience for your OneDrive deployment. 



  • Valid Microsoft OneDrive account
  • Crescendo license
  • iPad/iPhone/Android device with Crescendo installed


Create a Crescendo Case

Crescendo Case is a OneDrive folder marked to be available in Crescendo – with all of its subfolders and content.


  • Step 1  – Create, upload or pick an existing folder directly under Files on your OneDrive.


  • Step 2 – Append [crescendo] to your folder name to mark the folder as Crescendo Case (the app will not display [crescendo] part of the folder name). Mark the top-level folder only – its subfolders and content do not need to be marked.

OneDrive interface with folders being tagged or Crescendo.

  • Step 3 – Proceed to copy, move, or create content inside the Crescendo Case on OneDrive. Crescendo supports OneDrive folder hierarchy and permissions. Share, invite collaborators, set permissions, copy, rename etc. Organize your files as you see fit!


Share a Crescendo Case

When you share Crescendo Case folder, it keeps the [crescendo] part of it's name. Your collaborators don't need to re-mark the folder.

You may share your Crescendo Case folder with reduced access permission level (Can View). It allows for document viewing and downloading, but not deleting or modifying.

You are ready!

Your OneDrive folders are now set up. Launch Crescendo, login with your OneDrive credentials and your new Crescendo Cases will show up.

When you start Crescendo for the first time, it will sync your Case(s) to the device. It may take up to several minutes to complete the data download, depending on your network performance. Once synced, Crescendo will thereafter only download new and updated files.


Enforce immediate sync

Crescendo checks for content updates every 15 minutes. Use the pull to refresh gesture in the app to enforce immediate sync. You can also enter the Command Center and tap the Update button.


Next step: Create your own custom Crescendo Theme!

You can modify the look and feel of your Crescendo: the background, colors
of various UI elements, files and folders icons and much more. Learn how to do it with our Theming Guide.

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